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Opening a Case

My state staff will assist you with your casework. You may either contact one of my state offices directly, or you may request that a case be opened for you through this online casework request form.

If you prefer talking to a person, you can visit or call the office which serves your county. If you do not live in the city in which the office is located, you may call 1-800-443-8658. If you prefer, you can also send a letter to that office.

You may also request that a case be opened for you by completing casework contact form here.  Please understand that this action alone does not open a case.  You still need to complete the Personal Authorization Form, sign it, and ensure that it is delivered to my office before my staff has the authority to open a case on your behalf.

 

Title: (Mr. Mrs. Dr., General, etc.)
First name*:
Middle name:
Last name*:
Address 1*:
Address 2:
City:*
State*:
Zip*:
E-mail:
  My staff might need to contact you to discuss your concern.  Please provide a contact number.
Phone:
Your message:
Subject line*:
Topic:
(Topics help us sort mail faster.)
Please describe the problem, including any steps you have taken on the matter thus far:

 

OPENING AT A GLANCE

  • Casework done in state offices
  • Can open by contacting state office by phone or mail
  • Can request a case be opened by completing this form
  • Case cannot be opened until "Personal Authorization Form" completed
  • Download:  Personal Authorization Form

PREPARE TO OPEN A CASE

Prepare to open a case with my office and become aware of the steps you may have to follow with different agencies. [MORE]

DETERMINE IF YOUR ISSUE IS CASEWORK

Before you contact me for assistance with a case, you should determine if your problem is something my office has the authority to help you with. [MORE]

COMMON CASEWORK QUESTIONS AND ANSWERS

Although every case is unique, some questions arise frequently. Check this list of common casework questions to see if it might hold a quick answer for you.  [MORE]

FEDERAL AGENCY LINKS

Many questions you have might be answered on the website for the agency with which you are dealing. [MORE]